Ivalia Estética Médica - Depilación Láser - Medicina Estética

Hello Ladies , i have a very bad experience here . Be aware . The deals sounds good but they do not do proper laser sessions. Intitally they told me something else and they did something else , in 5 total session : they did good session 3 times n 2 times it was a waste . So be aware . I am not at all happy and i think its waste if money going here and waste of time .

Didn't even get to the service part cause they refused to answer my emails asking about information about their services, saying they could ONLY give it via phone, for no obvious reason, then completely ignored my emails. Incomprehensible.

Hello good morning! I am initially a patient of the Ivalia dermis s.l. center. and now I am from Hedonai Ivalia Mesa y Lopez. Acquiring 2 vouchers for several sessions each, I accessed in April and gave me the last session, the employee telling me that due to my skin tone, she moved the appointment to after the summer (October-November), following her recommendations, she returned at the end of October to finish my treatment and he argues that a month ago the legislation had established a maximum period to make effective the bonds that in my case were acquired well in advance more than 1 year to the date of both the issuance of the standard and the information by the center, since at no time was I informed of this fact and in the last visit in April they did not refer to this circumstance, in fact, they scheduled me for October. Under this unfortunate news, I requested an interview with the person in charge of the center at that time, being identified as Ms. Damaris, who understood the malpractice that had been offered to me, giving me a new appointment immediately. Thank the person previously responsible for her professionalism, understanding and treatment. Sincerely, Veronica.

They sell the treatments, once you have paid they say that there is no room and in reality there is no product, that the fault lies with the central office... Not to mention the lack of professionalism, the girls whispering about their things with the doctors while They poke your face and talk about patients! very very little seriousness. They don't show the face to call you and tell you that you won't be able to get the treatment you paid for because they don't have it. A shame of a clinic, I am waiting after a month for my money to be returned, now they say that they are changing companies and they don't know when they will pay it to me...what scoundrels, on top of that they are laughing at us.

When they are the ones who modify scheduled appointments, everything is good, I have been with them since May for hyaluronic acid, a treatment that ends due to its delay in the month of September, when I am the one who has a problem with appointments for botox treatment, The manners and lack of consideration and respect and patience left much to be desired.